Terms Of Service

Welcome to Park & Pup. These Terms of Service (“Terms”) are designed to provide clarity about your use of our website, products, and services. By shopping with us, you agree to these Terms. If you do not agree, you should refrain from using our services.

1. General

These Terms govern your access to and use of the Park & Pup website, products, and services. We may update these Terms from time to time; continued use of our services constitutes acceptance of any changes.

2. Products & Orders

  • All products are subject to availability.
  • Prices are displayed in USD and may change at any time without notice.
  • While we strive for accuracy, minor variations in color, texture, or design may occur due to screen display and manufacturing processes.
  • By placing an order, you confirm that all information provided is accurate, complete, and current.
  • Park & Pup reserves the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

3. Payment

We accept major payment methods as indicated at checkout. Payment must be completed before your order is processed and shipped. All transactions are processed securely by our payment partners; Park & Pup does not store full credit card details.

4. Shipping & Delivery

Estimated shipping times are provided at checkout. Park & Pup is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you upon delivery of the order by the carrier to the address provided.

5. Returns & Exchanges

Please review our Return Policy (which forms part of these Terms) for full details. In brief: items must be in unused condition with original packaging to qualify; complimentary size exchanges are offered within 14 days of delivery, and non-exchange returns within 14 days may be subject to return shipping deductions.

6. Use of Website

You agree not to misuse our website, including attempting to hack, distribute malware, scrape without permission, or engage in fraudulent activity. We may suspend or terminate access in the event of misuse.

7. Intellectual Property

All content on this website—including text, images, graphics, logos, and product designs—is the property of Park & Pup or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Park & Pup is not liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our website or products. Always supervise pets when using our accessories.

9. Governing Law

These Terms are governed by the laws of the State of New York, USA. Any disputes shall be brought in the state or federal courts located in New York County, New York.

10. Contact Us

For questions regarding these Terms, please contact us at parkandpup@gmail.com.